Helpcenter & Support

The helpcenter for Scewo wheelchairs.

Visit the Scewo Helpcenter
Scewo Einführung

Here you’ll find all the information you need to get support for your Scewo wheelchair.

Scewo Helpcenter

Everything important at a glance.

In our Scewo Help Center, you’ll find all the key information, tips, and tricks for your Scewo electric wheelchair, practical and easy to navigate. The information from the user manual is clearly presented and complemented by helpful graphics and videos.

Visit the Scewo Helpcenter
Scewo Team Beratung

Scewo BRO Guides

This is how you find
the right button.

From switching it on to loading it into a vehicle: In easy-to-follow tutorials we show you the individual functions of Scewo BRO in detail.

Tutorials & Updates

Everything important at a glance.

Maintenance & Repair

How to have your Scewo wheelchair repaired and serviced annually.

With our certified Scewo partners, authorized service centers are available to you in Switzerland, Germany, Austria, the Netherlands, and France.

Experienced rehabilitation technicians carry out professional maintenance and repair work on your Scewo wheelchair. You can find your nearest Scewo Partner on the partner map, or call our customer service team at +41 44 500 86 03.

If you are unable to bring your wheelchair to a Scewo Partner for repairs or maintenance, we can also come to you. Simply get in touch with us and we’ll be happy to send you a suitable quote.

Hotline

You’ve tried everything
and nothing helps?

If you need technical support, our Customer Service team will be happy to assist you by email or phone.

Technical support:
Email: support@scewo.com
International: +41 44 500 86 03
Germany: +49 6341 9439018

If you ever find yourself in an emergency situation with your Scewo wheelchair, you can also reach us by phone through our emergency remote support outside the opening hours listed above.

Emergency remote support:
+41 44 500 86 86 (support available in German and English)

Please note, however, that in the event of a medical emergency or a road accident, you should always call the official emergency number first (e.g. 112).

Discover more.